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      When they can't let you know, the TENA SmartCare Change Indicator™ does it for them

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      Increased wellbeing and greater efficiency

      The TENA SmartCare Change Indicator™ uses the latest technology to help caregivers understand when incontinence products need to be changed if residents are unable to communicate their needs. This means increased wellbeing for residents and greater efficiency in care homes.

      Revolutionary new technology from TENA

      The TENA SmartCare Change Indicator™ is a ground-breaking digital health technology solution that can help transform elderly care. A reusable sensor, easily attached to the outside of the absorbent product, tracks the degree of urine saturation. When it is time to consider change, caregivers are notified via the TENA SmartCare Professional Care app in their smartphone. All notifications and other data can be reviewed in the TENA SmartCare dashboard to help care homes follow-up and improve incontinence care.
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      Tablet, smartphone and monitor showing the TENA dashboard, beside a TENA absorbent product with Change Indicator attached
      A smiling, elderly male resident wearing glasses lying in bed in a care home environment

      Increased wellbeing and dignity for residents

      It can be challenging to know when incontinence products need to be changed. Checking them too often can disrupt residents’ daily activities and sleep unnecessarily. Whereas not checking enough can lead to leakages and skin exposure to urine. With the Change Indicator, caregivers will no longer have to carry out frequent manual checks, which means less intrusion and more dignity for the residents.

      • Less intrusion and more dignity
      • Fewer disruptions to sleep and daytime activities
      • Less risk of leakages and skin exposure to urine

      Increased care efficiency in care homes

      The Change Indicator offers an opportunity to increase the efficiency in care homes. More incontinence products can be changed at the right time – not too soon or too late. Efficient routines optimise the staff workload and give more time for other care tasks. In short, resources can be used more efficiently, and it will be possible to work towards a truly individualised continence care.

      • Better routines
      • Optimised workload
      • Improved resource utilisation
      A nurse helping a care home resident to sit by a table.
      A female professional caregiver conversing with a colleague in a care home environment

      Increased staff satisfaction

      TENA SmartCare Change Indicator can contribute to a better work situation and increased job satisfaction in many ways:

      • Reduced workload thanks to fewer unnecessary manual checks
      • Less need to disrupt residents’ daily activities and sleeping habits
      • More content residents and less stress

      “The TENA SmartCare Change Indicator helped the residents by preserving their dignity.”1

      Phyllis, Registered Nurse, Valley Senior Living, USA 1

      A smiling elderly female resident taking a walk outdoors with a professional caregiver
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      “We are looking at providing a service at the right time, when the resident needs it. That creates better efficiency in the home, better effectiveness in services.”2

      Walter, Executive Director, United Mennonite Home, Canada 

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      “This has allowed the staff the opportunity to get more tasks done, to feel more accomplished by the end of their shift.” 1

      Jess, Director of Nursing, Valley Senior Living, USA 

      A female professional caregiver links arms and converses with an elderly male resident in a care home environment
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      1. Essity data on file; Utility Assessment Evaluation, Valley Senior Living, ND, USA, Q3 2018 - Q1 2019
      2. Essity data on file; Utility Assessment Evaluation, United Mennonite Home, ON, Canada, Q3 2018 - Q1 2019

      Notifications via the app when it’s time to consider change

      Caregivers receive notifications via the TENA SmartCare Professional Care app when it’s time to consider change. They can also see the status for each resident’s incontinence product, as well as information on the last change.
      A smartphone displaying the different notifications in the TENA SmartCare Professional Care app

      Download the free TENA SmartCare app from App Store

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      Download the free TENA SmartCare app from Google Play

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      Log in to TENA SmartCare professional dashboard here

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      A monitor displaying a page from the TENA dashboard

      Better overview with the TENA SmartCare dashboard

      All data on notifications, incontinence product changes, response times and status of residents’ Change Indicators is easily accessible via the TENA SmartCare dashboard. This overview of incontinence care activities can be used to facilitate planning and optimise routines.

      Designed for TENA absorbent products

      There’s no need to switch from the TENA products your residents are comfortable with. The Change Indicator is designed for use with TENA Flex, TENA Pants, TENA Slip and TENA Comfort.
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      The complete range of TENA absorbent products compatible with the TENA SmartCare Change Indicator

      A sustainable solution

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      The TENA SmartCare Change Indicator is designed to be reusable to keep electronic waste to a minimum. It can also help optimise the consumption of incontinence products. At TENA, one of our main ambitions within sustainability is to reduce our carbon footprint by 50% by 2030. We also aim to improve the life quality for 100 million people who deal with incontinence worldwide by 2030. Ground-breaking digital health technology solutions like TENA SmartCare Change Indicator will be an important step in reaching our goals and leaving a better mark on the planet. Read more about sustainability and our TENA Protects Program here.

      Two female professional caregivers check notifications on the TENA SmartCare Professional Care app

      Developed to support caregivers

      The Change Indicator can make a big difference, especially when caring for residents who may not be able to reliably communicate their needs. Please observe, though, that while the Change Indicator is designed to support staff by helping them decide when to change absorbent products, it should never replace their own professional judgement. Likewise, it is not a replacement for individual care plans developed using TENA Identifi™ or other knowledge-based assessment methods.
      TENA SmartCare™ – A new range of digital health technology solutions
      SmartCare logo

      TENA SmartCare™ – A new range of digital health technology solutions

      At TENA, we know what it is to care. That’s why we’ve launched TENA SmartCare™ – a new range of digital health technology solutions to help transform care. Combining our world-leading expertise with the latest technology, it places human connection, driven by tech, at its heart. Beside the TENA SmartCare Change Indicator, the range includes TENA Identifi™. While the Change Indicator is a 24/7 solution notifying when caregivers should consider change of incontinence products, TENA Identifi is a 72-hour solution for assessment of the residents’ needs.
      Read more about TENA Identifi

      Frequently Asked Questions

      Click below for answers to some of the most common questions about the TENA SmartCare Change Indicator.
      Go to the FAQ
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      Sounds interesting? Get in touch!

      A limited number of care homes will be offered to evaluate and implement the Change Indicator in the early launch phase. For more information, or to register your interest, please get in touch via the link below or contact your local TENA representative.
      Contact us

      Instructions

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      User Instructions

      How to use the TENA SmartCare Change Indicator

      Read the instructions
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      Quick Guide

      How to use the TENA SmartCare Change Indicator

      Read the guide

      The TENA SmartCare Change Indicator is a Medical Device Class 1.

      Ensure you have received training and/or have read and understood the instructions for use before using the system. The TENA SmartCare Change Indicator is not a measuring tool. It provides information on urine saturation levels to support decision making regarding when TENA incontinence products should be changed. It does not replace normal safety checks and routines for repositioning residents, checking for faeces, administering medication, etc. Do not use on residents who experience frequent faecal incontinence. TENA SmartCare Change Indicator does not detect faecal episodes. In the event of system failure or anticipated system failure, revert to your normal check and change routine. If you encounter any problems, equipment failure or if any other incidents occur, report them to the manufacturer or call TENA SmartCare support on 000-000-000.

      Essity takes data privacy seriously. All processing of personal data is done in accordance with the General Data Protection Regulation ("GDPR"), the ePrivacy Directive ("ePrivacy Directive") and applicable local legislation. Read more in our Privacy Policy.